ExcellentBased on 44 reviewsTrustindex verifies that the original source of the review is Google.James Mccabe29/05/2024Carolyn and her team are amazing, very professional and go above and beyond for both their landlords and tenants.Trustindex verifies that the original source of the review is Google.Heath Mcorist28/05/2024Carolyn and her team are a trusted source for us to refer our clients too. From the professionalism, the responsiveness and genuine care, she is a delight to partner with and know our clients will be well taken care of by the Luxe Property Management team.Trustindex verifies that the original source of the review is Google.Carleen Jones25/05/2024Our move to a new rental was made seamless, thanks to Carolyn & Philippa! They responded to correspondence promptly, and were friendly and professional thoughout the application process. Highly recommend!Trustindex verifies that the original source of the review is Google.Vanessa Ruiz22/05/2024I would definitely recommend Carolyn and her team at luxe property management, they take care of everything, makes my life so much easier knowing my rental is in good hands.Trustindex verifies that the original source of the review is Google.Rachael Foley20/05/2024Working with Carolyn Jansen and her team at Luxe Property Management is always an absolute pleasure. Carolyn’s expertise in her field is unwavering. Every property I photograph for Luxe Property Management is meticulously prepared, showcasing each property’s unique features in the best possible light. This level of consideration allows me to focus on my job and helps me to capture the space from the best perspective. Communication with Carolyn is always seamless, she really is the best in her field. Rachael Foley Business Owner BWRM North Sunshine CoastTrustindex verifies that the original source of the review is Google.oliver stevens20/05/2024We used Luxe Property Management to manage our rental property, Carolyn and Philippa were brilliant, they went above and beyond to make sure our place was well looked after, and handed back to us exactly how we left it. Their customer service, communication and attention to detail makes them stand out from the rest!Trustindex verifies that the original source of the review is Google.Kelly Smyth20/05/2024Could not recommend more highly, truly have your best interest at heart and will exceeded your expectations in the service you want for your investment property.Trustindex verifies that the original source of the review is Google.Michele Bonola20/05/2024The guys at LUXE property management are awesome. On the ball and on time every time. We love CarolynTrustindex verifies that the original source of the review is Google.Amanda Conroy19/05/2024Carolyn and the team at Luxe Property Management provide a highly professional approach to their service. They demonstrate commitment in servicing landlords while also taking care to look after their tenants. I highly recommend them, as I have used their services for my clients, who have been very happy with the service in terms of the communication, tenancy secured and the rental price achieved.Trustindex verifies that the original source of the review is Google.Ashleigh Albert11/04/2024Best experience, EVER! Carolyn went above anything I could have ever imagined. Dealing with her was an absolute pleasure, from start to finish. I could not recommend Carolyn and this company enough. It was smooth sailing, all the way.
Tired of Managing Your Property Manager?
If you are a rental property owner or investor thinking about switching property management companies? You might worry that the process is complicated and full of challenges. The good news is that transitioning to a new property management company can be smooth and straightforward. In this article, we’ll explore the key steps for changing property management companies and show why it’s easier than you think.
Evaluate Your Current Situation
Before making any decisions, assess your current property management company’s performance. Identify what’s not working for you – is it poor communication, subpar property maintenance, low tenant retention, or inadequate financial reporting? Recognizing your pain points will help you choose a better property management partner.
Research Potential Property Management Companies
Once you decide to switch, research potential property management companies. Look for those with a proven track record, excellent client reviews, and a deep understanding of your local real estate market. Create a list of top choices to narrow down your options.
Interview and Select a New Property Management Company
Take the time to interview your selected property management companies. Ask critical questions about their services, fees, staff stability, and their ability to meet your specific needs. After making your decision, review the new contract thoroughly to ensure it aligns with your goals.
Notify Your Current Property Management Company
After selecting your new property management company, inform your current provider. In most cases, you can cancel your current management contract with no fees, at any time, simply by sending an email. This change can be immediate, and you are not obligated to provide a reason for the switch.
Coordinate the Transition
Your new property manager will contact your existing manager to arrange the transfer of relevant information, such as leases, condition reports, and spare keys. They will also introduce themselves to your tenants and arrange a property inspection. A well-managed communication strategy can ease tenant concerns and maintain their trust. A smooth handover will result in happy and stable tenants. Often, if you’re dissatisfied with the property management, your tenants are too and will welcome the change.
Monitor the Transition Progress
Stay actively involved during the transition process. Regularly communicate with your new property management company to ensure everything is progressing smoothly. Your ongoing involvement will help address any issues as they arise.
Switching property management companies might seem daunting, but it doesn’t have to be. By carefully evaluating your current situation, conducting thorough research, and maintaining open communication, you can smoothly transition to a new property management company. Make the switch and watch your rental properties thrive under more capable management.
Luxe Property Management offers a unique approach to property management – we take a hands-on approach and ensure our rental providers always know who is looking after their asset.