In the property management industry, there’s a huge difference between agencies in their level of service.
When it comes to leasing your property fast to the right tenant, you want to ensure you have the best agent on your side.
Here are the FIVE BAD MISTAKES we see lazy property managers (from other agencies) regularly making, resulting in unnecessarily longer vacancy periods:
#1- Not Connecting with Tenants at the Showing
Just standing around looking at their phone, not connecting and chatting to prospective tenants or showing them through and getting a ‘good feel’ as to whether these will be quality tenants (or not) is a common mistake.
There’s so much information that can be gathered when you meet them personally and identify potential warning signs.
#2- Turning up Late
Yep! Some property managers are just no good at time management and arrive late. A good property manager will always arrive early and get the property open and ready, so when the available time comes, they’re at the door ready to meet and show the property properly and professionally.
#3- Not Presenting The Property Right
Opening the curtains, turning on the lights, and letting in some fresh air ready for the property viewing are the basics of presenting the property.
#4- Presenting a Dirty Property
If the property is vacant, there’s nothing more that turns off a quality tenant than a property that is not clean.
A professional property manager will ensure that the property is clean, carpets are adequately cleaned, and the property is presentable to prospective clients.
#5- Not Following Up
Rarely will a property manager call a tenant back after a property viewing.
Just because they didn’t apply for the property doesn’t mean the tenant may not still be interested. Following up with the tenant is a courtesy and may result in some easy questions answered and matching them for the property (or another). This can only happen with a follow-up call.